Emergency and Trauma Services

A State Designated Level IV Trauma Center

 

At TCRHCC, our Emergency Department is ready to meet a variety of needs: from treating non-threatening injuries to the resuscitation, stabilizing, admission or transfer of life-threatening situations.

Our Emergency Department staff is comprised of trained and experienced emergency medical & nursing professionals who provide skilled emergency care, 24-hours a day, seven days-a-week.

When to seek emergency treatment

An emergency is any sudden or serious condition that requires immediate medical attention (within minutes or a few hours). Seek immediate care or call 928-283-3111 to request an ambulance for you or someone experiencing one of the following:

  • Difficulty breathing
  • Feeling your throat is swelling
  • Chest or upper abdominal pain or pressure
  • Fainting, sudden dizziness, weakness
  • Sudden changes in vision
  • Confusion or changes in mental status
  • Any sudden or severe pain
  • Uncontrolled bleeding
  • Severe or persistent vomiting or diarrhea
  • Coughing or vomiting blood
  • Suicidal feelings or thoughts
  • Sudden difficulty speaking or weakness on one side of the body
  • Unusual abdominal pain

The Triage Process

At the ER, medical treatment is NOT on a first come, first serve basis. Patients who need immediate life-saving attention move instantly to the head of the line. Everyone else is seen according to the severity of their symptoms.

  • Emergent (life-or-limb threatening) conditions are seen first. For example, heart attack; stopped breathing; loss of arm, leg or eye; serious bleeding.
  • Urgent problems such as fevers; diarrhea or vomiting for several hours; possible broken bones and shortness of breath are seen next.
  • Non-Urgent & Routine problems such as ear ache, sore throat, rash or medication refill are seen last.

ED Annex

The ED Annex is available weekdays from 5pm to 12am, Monday-Friday. On Saturdays and Holidays, open from 12pm to 12am. All patients must present to the ER first when the regular day clinic (Walk-In Clinic) closes at 5pm. Upon triage, patients with non-urgent problems such as each ache, sore throat, or rash may be triaged to that area.

ER Wait Times

Unless your condition is serious or life-threatening, you may have to wait to see a doctor. If you were already Triaged and asked to wait in the waiting room and your symptoms worsen, immediately notify the Triage Nurse. We value all patients at TCRHCC and are committed to providing you quality care as soon as possible.

Telephone Advice and Patient Information

We at TCRHCC value your privacy and are prohibited by Federal Laws to give out any information about our patients without the patient’s consent.

The ER staff is not trained to give any medical advice over the telephone. If you have any health concerns, it is better to err on the side of safety and seek medical care.