How to Voice a Concern

LeChee Health Center

Our goal is to provide you and your family with quality medical care and excellent customer service. We value your comments and observations.

If you would like to express a concern about your equipment, care or service at TCRHCC, you may do so in a number of ways:

  1. Tell staff that you want to speak to a supervisor OR
  2. Complete a form found at the boxes labeled Suggestion/Concern located throughout the facility OR
  3. Contact LCDR Shannon Newland, Risk Manager (Room 4, Building 167) who will provide help to patients and their families with unresolved care issues and complaints.
Phone: 928-283-2686
Mailing Address: ATTN: Risk Manager
TCRHCC
PO Box 600
Tuba City, AZ 86045

 

If you want to contact the Arizona Department of Health Services
Office of Medical Facilities to express a concern:

Phone: 602-364-3030
Mailing Address: 150 North 18th Avenue Suite 450
Phoenix, Arizona 85007

You can be assured that your complaint will not affect your future health care at TCRHCC.