Our goal is to provide you and your family with quality medical care and excellent customer service. We value your comments and observations.
Concerns About Care or Service
If you would like to express a concern about the care or service at Tuba City Regional Health Care Corporation (TCRHCC), you may do so in a number of ways:
Tell staff that you want to speak to a supervisor OR
Complete a form found at the boxes labeled Suggestion/Concern located throughout the clinic OR
Contact Wendy Luce, Interim Risk Manager who will provide help to patients and their families with unresolved care issues and complaints.
Mail:
Risk Manager TCRHCC PO Box 600 Tuba City, AZ 86045
Phone: 866-976-5941
If you want to contact the Arizona Department of Health Services Office of Medical Facilities to express a concern:
Mail:
1647 E. Morten Avenue – Suite 160 Phoenix, Arizona 85020
Phone: 602-674-9750
You can be assured that your complaint will not affect your future health care at SPHC or TCRHCC.
Did You Know?
TCRHCC is accredited by the Joint Commission, formerly the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The Joint Commission is the nation’s predominant standards-setting and accrediting body in health care.