TUBA CITY, AZ— Beginning October 5th, the Tuba City Regional Health Care Corporation Pediatric Clinic is switching to a new way of scheduling appointments for patients called “Open Access.” Open Access is a patient-friendly system that will allow you to schedule an appointment with a doctor you have seen before. If you do not have a doctor for your child you may choose one. The goal is to schedule an appointment a few days BEFORE you want to be seen for routine appointments, sick or urgent visits at your request at a time you want and need it.
The new scheduling process will allow patients to call the Pediatric clinic from 7:30 a.m. to 4:00 P.M. If your child is sick, call after 7:30 AM but before noon so we can schedule an appointment for the same day. If you need an appointment for a well child exam, physical for school, or follow-up of a health problem we ask you to call after 10:00 AM. We may be able to schedule your child for that day but certainly within the week.
Scheduling an appointment lessens the waiting time for you. Patients will now be spread evenly across the day. Your child’s chart should already be pulled before you arrive. To keep on schedule, the Pediatric clinic asks you arrive 20 minutes before your appointment to make sure you have time to register and get checked in before your appointment.
Overall, Pediatric Open Access creates better care. You will have the chance to see the same doctor all the time. You can get to know one doctor and they can get to know you and your family better.
Walk-in patients will still be seen, but this means waiting longer and having less choice of who will see your child. Scheduling an appointment will shorten the wait and you get seen faster and on-time with your doctor.
The Pediatric Clinic provides well child, illness visits, school and sports physicals, and immunizations. If you are not sure if you child needs to be seen at the clinic, you can call the clinic and speak to a nurse or doctor.
To schedule an appointment or have questions about the TCRHCC Pediatric Open Access Clinic, call the appointment desk at (928) 283-2679/2007.
# # # #
