Electronic Health Records at TCRHCC

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ATTENTION PATIENTS:

Patients Electronic Health Record Update - Sept. 25

On Sunday, October 1, 2017, TCRHCC is upgrading to a progressive, state-of-the-art electronic health record (EHR) system. Our new EHR will help our providers put the patient at the center of care and securely share patient information with one another across all TCRHCC health care system sites. The system will give your medical team upgraded tools to improve communication, coordination, safety, and overall quality.

What is an electronic health record system?

An electronic health record (EHR) system maintains patient medical records electronically rather than using paper files. The electronic health record system securely saves and shares critical information such as a patientís medical history, diagnoses, medications, treatment plans, immunization dates, allergies, radiology images, lab and test results, billing and scheduling information, and more.

Is my health information secure?

Your privacy is important to us. Our new electronic health system follows industry standard best practices for healthcare information security and confidentiality.

How is this better for me?

The ability for all TCRHCC providers to access your medical records means that you can be seen in any of our clinics throughout Sacred Peaks Health Center or at LeChee Health Facility and our staff has immediate access to your medical history, which will follow you as you move between hospitals, doctors, and other providers. Those caring for you can easily track your progress and be proactive, which in turn allows you to feel better sooner, and maintain your health through prevention.

Will everything happen faster, since this is 100% digital?

Eventually, it will. However, as with anything new, it will take a little time for our staff to get used to using it. Because of that, your appointments may take a bit longer than usual at first to give providers more time to update your medical record. That may also mean it may temporarily take longer to schedule an appointment with your preferred provider.

If I donít get a same-day appointment at the clinic, can I go to the Emergency Department?

Yes, the Emergency Department is open 24/7. However, our Emergency Department is also implementing the electronic health record system. It will take time for our staff to get used it and temporarily take longer as we update your medical record during your visit.

We do encourage our patients and guests to call for a Same-Day appointment at 928-283-2669 or for Pediatrics Same-Day appointment 928-283-2679. We will do our best to schedule you an appointment and help you to feel better sooner and maintain your health.

What about getting my prescriptions filled?

It will also take pharmacy staff longer to process prescription refills for a while, so we ask that you try to anticipate the need for medication refills and submit them several days in advance.

However, these delays are only temporary, and we will return to regular scheduling for medical appointments and prescription refills as soon as possible.

Please accept our apologies for the inconveniences while we prepare for the major upgrade to our TCRHCC health care system.

 

On October 1, 2017, Tuba City Regional Health Care, Sacred Peaks Health Center and LeChee Health Facility will begin using a new Electronic Medical Record system.

Tuba City Regional Health Care Corporation (TCRHCC), including Sacred Peaks Health Center and LeChee Health Facility, will be launching a state-of-the-art electronic health record (EHR) system across all of its sites.

The Electronic Health Record system contains and securely shares critical information such as a patient’s medical history, diagnoses, medications, treatment plans, immunization dates, allergies, x-ray images, laboratory and other diagnostic tests results, billing and scheduling information, and more.

What are the benefits of an EHR?

  • No need to wait for medical charts to be pulled from the Medical Records Department
  • Eliminates use of paper- based records.
  • More secure and private
  • Medical information is recorded and immediately available after any visit

 

The new Electronic Medical Record will improve our care of our patients. However, as is the case with any new system, the learning curve for staff will take some time. Our staff’s goal is to provide excellent health services, however, during the initial month of implementation we expect some time delays in the provision of services.

Please accept our apologies in advance and know that we will be working as hard as possible to get up to 100% speed as soon as possible.

Thank you for your patience. We appreciate your patience during this exciting transition!

 

 

Related Links

Electronic Health Records (EHR) Incentive Programs

HHS/Office of National Coordinator Health IT Web Site

Health Level Seven (HL7)  - External Link Policy